How Our Whistleblowing Service Works
Lantero offers a complete whistleblowing service and sees it as our role to tailor the service to fit your needs, no matter who you are. For example, larger organizations might want multiple channels or SSO login, while smaller organizations might prefer to hide unused functionalities or seek external assistance for receiving new cases.
Regardless of who you are, we are available to support you when an unusual situation or difficult question arises.
Service for Reporting and Case Management Includes
- Reporting channel with customization options for texts and appearance
- Additional reporting channels if needed
- User accounts for the case handlers who will manage the process
- 24/7 staffed telephone reception
- Functionality for correspondence with anonymous informants
- Ability to customize permissions for different case handlers based on their role in the process
- Enable features to ensure the four-eyes principle on all cases
- Login with password, BankID, generic 2FA, or Single Sign-On
- Statistics
- Currently available in approximately 20 languages
Case Management
- Option for Lantero to receive cases and make an initial assessment (determine if the case is a legitimate whistleblowing case, check for potential conflicts of interest, etc.)
- External investigation assistance, fixed price arrangements, or hourly billing. Lantero has a large network of lawyers and other specialists in case investigation
- User accounts for the case handlers who will manage the process
Miscellaneous
- Lantero assists you throughout the entire installation to ensure a successful rollout.
- You gain access to informational materials, document and text templates, e-learning, detailed information on legislation and case management, and more.
- Lantero’s specialists are available as sounding boards or support in case management, process questions, etc.
- Clients with specific needs can get help establishing a locally installed solution (on-premise).
- If desired, we can provide detailed information about our security solutions, external penetration tests, or other detailed information that may be relevant for organizations with specific security requirements.